Thank you for your interest in our products and services! By completing your purchase, you agree to be bound by our refund policy (the “Refund Policy”). If you do not agree to this Refund Policy, you are not eligible to make your purchase.
In addition, when you use any of our services or offerings, you may be subject to additional guidelines and terms applicable to those services or offerings. We reserve the right to amend this Refund Policy from time to time. All amendments will be effective upon the posting of our updated Refund Policy on our website.
Return Policy on Downloadable Software, Audio Recordings, Readings, Video Recordings, Coaching Services, Mentoring Services, Training Services and All Other Services
The following items are FINAL SALE. Please be aware that you will not be allowed to return any of the below items under any circumstances.
- Downloadable software, audio and video products
- Live-Streamed and In-Person Human Design Trainings
- Single Readings and Reading Packages
- Coaching Sessions and Packages
- Mentoring Sessions and Packages
- Training Sessions and Packages
- All other Services provided by Human Design.
Return Policy on Books
You may return new, unopened books sold and fulfilled by us within thirty (30) days of purchase for a full refund to your original form of payment. We reserve the right to refuse your return if we notice signs of use, wear and tear or if the book was personally autographed. You are responsible for paying the costs of your return shipping label, unless the return is due to a product defect or if you received an incorrect item.
Due to shipping and processing times, please allow four (4) weeks to receive your refund from the time you send your item back to us. We will notify you via e-mail of your refund once we've received and processed the returned item.